Privacy Policy

Last updated: April 2026

Welcome to Guestuno. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, or make a reservation.

1. Information We Collect

We may collect the following types of information:

• • Name

• • Email address

• • Phone number

• • Reservation details

• • Property preferences

• • Payment-related information provided through third-party payment processors

• • Device, browser, IP address, and website usage data

2. How We Use Your Information

We use your information to:

• • respond to inquiries

• • process and manage reservation requests

• • communicate about bookings, payments, and property details

• • improve our website and services

• • prevent fraud, misuse, or unauthorized activity

• • comply with legal obligations

3. Payment Information

Payments may be processed by third-party providers. Guestuno does not store full credit card or payment card details on its own servers unless explicitly stated otherwise by the payment provider.

4. Sharing of Information

We may share your information only when necessary with:

• • property owners or property managers involved in your booking

• • service providers that help us operate the website or process reservations

• • payment processors

• • legal authorities when required by law

We do not sell your personal information.

5. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve user experience, understand website traffic, and support website functionality. You can control cookies through your browser settings.

6. Data Retention

We keep personal information only for as long as necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, or enforce our agreements.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information. However, no website or online transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain uses of your data.

To make a request, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

10. Children’s Privacy

Guestuno is not intended for children under the age of 18, and we do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or want to request changes related to your personal information, please contact us at:

Guestuno
Email: info@guestuno.com
Phone / WhatsApp: +52 661 242 5409